Open Ticket AI builds on-premise AI automation for enterprise support systems. We're a small team in Mannheim, Germany — and we're looking for people who ship fast, learn faster, and care about quality.
A startup where engineering quality and customer impact matter equally.
Ship production code every week. Work across the full stack — Python, TypeScript, Vue, Docker, Cloud. No ticket-factory busywork.
We use Cursor, Copilot, and LLMs daily. You'll build AI products and use AI to build them — both sides of the coin.
Small team, big ownership. Your code goes to production, your ideas shape the product, and your work directly impacts customers.
Current opportunities to join the team.
A developer-first role where you ship features, build tooling, and own customer support in native German. You write code most of the day and handle customer interactions when technical context is needed.
Send us your CV and a short note about what excites you about this role.
