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Certified Delivery

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Open Ticket AI develops the platform while certified partners handle implementation, integrations, and custom automations.

Product vs. Services

OTAI builds the software platform; certified partners handle implementation projects.

Open Ticket AI

  • Product licenses & subscriptions
  • Support & maintenance SLAs
  • Workflow orchestration via Studio
  • Documentation & core updates

Certified Partners

  • System integration & connectors
  • Runtime automations & workflows
  • Project delivery & onboarding
  • Custom environment setup

Founding Implementation Partner

Softoft has delivered OTOBO consultancy since 2021 and is our founding implementation partner.

Founding Implementation Partner

Softoft

OTOBO consultancy since 2021

Softoft - Open Ticket AI Founding Implementation Partner

OTOBO consultancy, integration, and custom development for helpdesk teams.

Specialization: OTOBO, Znuny, Zammad

IntegrationAutomationSupport / Engineering
Accepting projects
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Full On-Prem includes direct product support and maintenance from Open Ticket AI.

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Become a Certified Partner

System integrators for OTOBO, Znuny, or Zammad can join our partner program to deliver AI automation to clients.

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