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Certified Delivery

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Open Ticket AI builds the product — certified partners deliver the hands-on work around it: integration, automations, and implementation projects.

Product vs. Services

Open Ticket AI stays focused on the platform. Everything project-shaped goes through certified delivery partners.

Open Ticket AI

  • Product license and subscription
  • Support and maintenance SLAs
  • Training orchestration via Studio
  • Product documentation and upgrades

Certified Partners

  • System integration and connector setup
  • Runtime automations and workflow logic
  • Helpdesk project delivery and handover
  • Bespoke configuration for your environment

Founding Implementation Partner

Softoft has delivered OTOBO consultancy since 2021 and is our founding implementation partner for Open Ticket AI projects.

Founding Implementation Partner

Softoft

OTOBO consultancy since 2021

Softoft - Open Ticket AI Founding Implementation Partner

OTOBO consultancy, integration, and bespoke development for enterprise helpdesk teams.

Specialization: OTOBO, Znuny, Zammad

IntegrationAutomationSupport / Engineering
Accepting projects
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Product support and maintenance subscriptions are provided directly by Open Ticket AI.

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Become a Certified Partner

Are you a system integrator or consultancy specializing in OTOBO, Znuny, or Zammad? Join the Open Ticket AI partner program and deliver AI-powered ticket automation to your clients.

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