STRICTLY ON-PREM AI

Bridging Innovation
and Security

We build on-prem AI for privacy-focused enterprises. No data leaves your servers. Zero compromise.

Our Mission

Open Ticket AI runs on-prem AI to classify ticket attributes and summarize tickets — with chatbots and reply drafts coming soon. Inference stays on your infrastructure, leaving you in full control of rules, approvals, and quality.

100%
Data Privacy
0ms
External Latency
On-Premise
Your Data & Infrastructure
Assisted
Classify · Summarize · Drafts coming soon

Our Vision

We help support teams automate classification and summaries on their own infrastructure, saving human effort for complex cases. Chatbots and answer drafts are coming soon.

24/7
AI-Assisted Support
Human
When It Matters

The Minds Behind the Code

Experts in ML, cybersecurity, and enterprise architecture.

Constanze Krishnaratne

Constanze Krishnaratne

CEO

Leading Open Ticket AI's strategy and product direction.

Tobias Bueck

Tobias Bueck

CTO

Developing ticket AI automation and ensuring reliable on-premise deployments.

Our Philosophy

Three core pillars behind our secure enterprise AI.

German Engineering

Precision, reliability, and enterprise-grade AI performance built to withstand demand.

Privacy First

Security is our baseline. Our on-prem AI never sends data outside your network.

Open Source Roots

Transparent and open with zero lock-in, built on community-verified foundations.

Made in Germany. Globally Compliant.

Based in Mannheim, Open Ticket AI operates under strict data protection standards.

GDPR Compliant Data Sovereignty

Viktoriastraße 14

68165, Mannheim, Germany

Open Ticket AI office in Mannheim

Partner With Us

Ready to deploy secure AI automation on your infrastructure? Contact us today.