Full On-Prem classification and routing — train and run on your infrastructure. GDPR-aligned, works with your existing ticketing system.
Provide your department names, service categories, and routing rules as a short setup list — no real citizen data needed.
Full On-Prem trains on your GPU from setup descriptions — nothing leaves your infrastructure. Inference stays on-prem; ticket content never leaves. Typically same-day.
Install OTAI Runtime Core in your government data center via Docker Compose. All inference runs locally.
Incoming citizen requests are automatically classified and routed to the correct department. Monitor accuracy and retrain as regulations change.
Full On-Prem trains and runs on your GPU — air-gap capable. Nothing leaves your infrastructure, not even setup data.
Configuration for subscriptions and model delivery on your side
New tickets arrive for AI processing
Local training and inference on your GPU — air-gap capable
Classification, priority, and fields updated automatically
No ticket data leaves your network. Full On-Prem trains entirely on-prem — nothing leaves, not even setup data. Inference always runs on your infrastructure.
OTAI doesn't just route to queues — it can classify and populate multiple system fields automatically.
Route citizen requests to the correct government department automatically
Classify requests by service tone (Permits, Registrations, Complaints, etc.)
Set request priority based on urgency and regulatory deadlines
Route to specialized sub-departments within main departments
Pre-built setup templates to get started quickly with your system.
Permits, Registrations, Complaints, Information Requests
Road Maintenance, Public Transport, Utilities, Construction Permits
IT Support, Facility Management, HR Requests, Procurement
Example monthly savings from replacing manual ticket routing with OTAI. See the full page for the assumptions behind these figures.
See how much OTAI can save you
estimated monthly savings vs. manual routing
See full ROI examplesFree Cloud Trial to evaluate. Full On-Prem: train and run on your GPU (air-gap) — On Request. Also available as a one-time perpetual license (no subscription required) — on request for the public sector.
Evaluate & test
Train and run on your GPU — fully isolated
Common questions about using OTAI with your ticket system.
Everything you need to deploy, configure, and operate OTAI with your ticket system.
Get a custom model trained on your routing target definitions. Same-day turnaround, on-prem deployment.
