Zammad MCP Server — Tools-Referenz

Übersicht aller MCP-Tools, Prompts und Ressourcen des Zammad MCP Servers.

Tools-Referenz

System

Tool	Beschreibung
`health_check`	API-Erreichbarkeit prüfen
`get_server_info`	Zammad-Version und Metadaten
`get_allowed_tools`	Erlaubte Tools unter aktueller Policy

Tickets

get_ticket, search_tickets, create_ticket, update_ticket, delete_ticket, get_ticket_articles, create_article, get_ticket_stats, get_ticket_states, get_priorities

Nutzer

get_user, search_users, create_user, update_user, delete_user, get_current_user

Organisationen

get_organization, search_organizations, create_organization, update_organization, delete_organization

Gruppen

get_group, list_groups, create_group

Prompts

ticket_summary_prompt
customer_communication_prompt
escalation_analysis_prompt

Ressourcen

zammad://ticket/{id}
zammad://user/{id}
zammad://states

API-Details: Zammad API. Implementierung: server.py auf GitHub.